Chatbot Studies: TechCrunch for Facebook Messenger

Jan KönigJuly 18, 2016Chatbot Studies0 comments

In this series, we will take a closer look at different examples of chatbots to understand how great conversational design works. For analyses of user onboarding processes in apps, we highly recommend UserOnboard.com Teardowns, which inspired us for this bots edition.

TechCrunch: A Chatfuel Bot

TechCrunch announced their Facebook Messenger bot during F8, the Facebook Developer Conference. The bot was built together with Chatfuel, Y Combinator batch W2016 (see other bot builders here). You can access it here: TechCrunch for Messenger.

In this study, we will dive into onboarding, personality, and input/output features the TechCrunch bot is working with.

See the full Chatbot Study here:

Tags:
Facebook Messenger

Jan König

My name is Jan, and I co-founded Chatbot Academy together with my friend Alex Swetlow. I have more than 5 years experience in product management and product marketing, and previously founded HashtagNow, a social news startup. I studied Industrial Engineering and Management at the Karlsruhe Institute of Technology (KIT) and UMass Amherst, and lived and worked in New York City and Berlin.